Privacy Policy

Effective Date: 29-January 2026

Turnr (“Turnr,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal data entrusted to us. This Privacy Policy describes how we collect, use, store, disclose, and safeguard information when you access or use our website, platform, applications, and related services (collectively, the “Services”). It also explains your rights and choices with respect to your personal data.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope and Applicability

This Privacy Policy applies to all users of the Services, including visitors, registered users, subscribers, and customers (“Users” or “you”). It does not apply to third-party websites, services, or applications that may be linked to or integrated with the Services.

2. Information We Collect

We collect information that you provide directly, information collected automatically, and information obtained from third parties, as described below.

2.1 Personal Information You Provide

We may collect personal information when you:

Register for an account
Subscribe to a paid plan
Create or manage websites using the platform
Communicate with customer support
Participate in surveys, promotions, or feedback requests

This information may include:

Full name
Email address
Phone number
Company or organization name
Billing and payment information (processed via third-party payment providers)
Login credentials
Any information voluntarily submitted through forms or communications

Note: We will never email you to ask for your account information. If you ever receive such an email, please forward it to info@turnr.co.in. For more information about our procedures in this regard, please review our Terms of Service.

We use financial information solely as authorized by you. While Turnr does not store your credit card information and will use commercially reasonable efforts to ensure the security of all credit card and all other Personal Information, we expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all personal and/or financial information stored therein, and you agree to hold Turnr harmless for any damages that may result therefrom.

2.2 User Content and Account Data

In the course of using the Services, you may upload, create, store, or publish content, including website text, images, videos, designs, and configuration data (“User Content”). We process this information solely to provide, operate, and improve the Services.

2.3 Automatically Collected Information

When you access or use the Services, we may automatically collect certain technical and usage information, including:

Internet Protocol (IP) address
Browser type and version
Device identifiers and operating system
Date and time of access
Pages viewed, features used, and interaction logs
Referring and exit URLs

This data helps us monitor performance, improve functionality, and maintain platform security.

2.4 Cookies and Similar Technologies

We use data collection devices such as “cookies” or similar technologies on certain pages of the Platform to help analyze our web page flow, usage, trends, performance, measure promotional effectiveness, enhance user experience and promote trust and safety. “Cookies” are small files placed on your device hard-drive/storage that assist us in providing our services. Cookies do not contain any of your Personal Information. We offer certain features that are only available through the use of a “cookie” or similar technologies. We also use cookies to allow you to enter your password less frequently during a session. Cookies or similar technologies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your device hard-drive/storage at the end of a session. You are always free to decline/delete our cookies or similar technologies if your browser/device permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter “cookies” or other similar technologies on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties.

3. Legal Basis for Processing

Where required by applicable law, Turnr processes personal data based on one or more of the following legal grounds:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
User consent, where applicable

4. How We Use Information

We use the information collected for the following purposes:

To provide, operate, and maintain the Services
To create, authenticate, and manage user accounts/li>
To process subscriptions, billing, and payments
To communicate administrative, technical, and service-related notices
To provide customer support and respond to inquiries
To improve and optimize platform functionality and performance
To ensure platform security, prevent fraud, and detect misuse
To comply with legal, regulatory, and contractual obligations

5. Data Sharing and Disclosure

Turnr does not sell personal information. We may disclose information under the following circumstances:

5.1 Service Providers

We may share information with trusted third-party vendors and service providers who perform services on our behalf, such as:

Cloud hosting and infrastructure providers
Payment processors
Analytics and monitoring services
Messaging, email, and communication service providers
Customer support tools

These providers are contractually obligated to protect data and use it only for authorized purposes.

5.2 Legal and Regulatory Requirements

We may disclose information where required to comply with applicable laws, regulations, legal processes, or lawful government requests.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the transaction, subject to applicable confidentiality protections.

5.4 Protection of Rights

We may disclose information to protect the rights, property, or safety of Turnr, our users, or others, including enforcing our terms and policies.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect your information, no system or transmission method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing the Services, complying with legal obligations, resolving disputes, and enforcing agreements.

8. User Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

Access and obtain a copy of your personal data
Correct or update inaccurate information
Request deletion of personal data
Restrict or object to certain processing activities
Withdraw consent, where processing is based on consent

Requests may be submitted by contacting us using the information provided below. We may require verification of identity before responding to requests.

9. Third-Party Services and Links

The Services may contain links to third-party websites or integrate with third-party services. Turnr is not responsible for the privacy practices, policies, or content of such third parties, and we encourage users to review their privacy policies independently.

10. Children’s Privacy

The Services are not intended for use by individuals under the age of 13 (or the minimum legal age in the applicable jurisdiction). We do not knowingly collect personal information from children. If we become aware of such collection, we will take appropriate steps to delete the information.

11. International Data Transfers

Your information may be processed and stored in jurisdictions outside your country of residence. Where required, Turnr implements appropriate safeguards to ensure lawful cross-border data transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or the Services. Updates will be posted with a revised effective date. Continued use of the Services constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions or concerns regarding the handling of your personal information, please send your query to info@turnr.co.in. Kindly note that responses may take up to 30 days.